Do you offer airport transfers? How does that work?
- If you need an airport transfer, you are in good hands. Yes, airport transfers are available. Please book in advance. After you have picked up your luggage and entered the arrival hall, you should see a representative holding an Africa4us sign. If you do not see anyone, we ask that you please make your way to the information desk, which is located on the same level.
- If you have not met our representative within 30 minutes of clearing customs and immigration, please call the 24-hour emergency number at +27 (0) 82 556 4562.
- In the unlikely event that it is not possible to provide you with your paid transfer and you have to make use of public transport, your pre-paid transfer money will be refunded. Please note that a refund can only be made after consultation with the person on duty on the 24- hour emergency number.
- If you have purchased a transfer through Africa4us or if an arrival transfer is included in the cost of your tour, please note that your arrival transfer has been arranged based on flight information provided to us. If there is a flight schedule change within 48-hours of your scheduled arrival time, we will do our best to rearrange your arrival transfer, however, it cannot be guaranteed.
All Hours Emergency number
From outside South Africa: +27 21 200 5766 or +27 82 556 4562
From within South Africa: 021 200 5766 or 082 556 4562